Your allocators spend hours every morning turning job-request emails into a day's work. Posto does that part for them — reads the inbox, builds the schedule, plans the routes — and hands the judgement calls back to your people. Built for Australian CMT labs.
Onboarding a small group of design-partner labs in NSW and QLD.
One or two allocators spend the first half of the day reading emails, typing job details into spreadsheets, and working out who should go where. When they're sick, the whole lab slows down. Posto takes the repetitive parts off their plate so they can focus on the calls that actually need a human.
Posto connects to your existing lab email account. Job requests come in, Posto reads them, and by the time your allocator walks in, the morning's work is already organised and waiting for a quick once-over. Here's what happens between the email arriving and your techs heading out.
In: a client emails your lab asking for concrete tests at a site next Tuesday, with a PDF attached.
Out: Posto has read the email and the PDF, no one needed to open either one.
In: raw email text, messy attachments.
Out: a clean job card — client recognised, site located on the map, test types listed, date and time pulled out — ready for your allocator to glance at.
In: a queue of jobs waiting for a human eye.
Out: the allocator confirms anything they want to check, adds an estimated duration, and moves on. Normal jobs take seconds.
In: the day's approved jobs, your technicians, their shifts and qualifications.
Out: a route for each technician that fits their shift, plays to their skills, and keeps driving time down.
Posto isn't a general scheduling tool pointed at CMT. It's designed around how your lab actually runs — which means the things that eat your allocator's day are the things it handles first.
Every email, every attachment — read for you. The details that used to land in a spreadsheet land straight into job cards. Your allocators stop being data-entry operators.
Repeat clients are matched to their file the moment their email arrives. New ones get flagged so you decide whether to add them. No duplicate client records cluttering up your lab.
Every site gets placed on the map. Technicians are assigned to keep driving time down across the whole fleet — not just per tech. Less criss-crossing the city, more billable time on site.
Early starts, late shifts, overnight — each technician has their own schedule and Posto sticks to it. Someone off sick? Mark them unavailable for the day and the plan works around it.
The plan is a starting point, not a lock. Drag jobs between technicians. Move a time. Swap an assignment. Everything is visible on one timeline and nothing saves without your confirm.
When your allocator is on leave, the lab keeps running. Anyone on the team can open Posto and see exactly where things stand — no tribal knowledge, no "ask Sharon, she knows".
"The parts of the day that are the same every time — reading emails, working out who goes where, writing it all down — those can be automated. The calls that need experience stay with your people. Posto handles the first, protects the second."— How we think about the split between software and humans.
If you run a CMT lab in Australia, we'd like to show you what this looks like on your own emails and your own team. Early partner labs get hands-on onboarding, pricing we work out together, and a say in what ships next.
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